This issue has been resolved. The impacted administrators can now import and export their users.
Thank you for your patience as we addressed this incident.
Posted 7 months ago. Oct 11, 2018 - 23:42 UTC
Engineering has identified the issue and is deploying a solution. Thanks for your continued patience.
Posted 7 months ago. Oct 11, 2018 - 21:59 UTC
Engineering is working to address an issue affecting Webex Control Hub user administration. Administrators logging into Control Hub that attempt to export or import a user list may receive an error message. This impact is limited to administrators that have exported or imported a user list within the last 24-36 hours.
Engineering is working to address the issue, and we will provide updates as they become available.
Posted 7 months ago. Oct 11, 2018 - 20:05 UTC
This incident affected: Webex Control Hub (User management).