Cisco Spark Care and API: Latency issues when utilizing webhooks and bots
Incident Report for Cisco Spark
Resolved
This incident is resolved.
Posted 13 days ago. Jan 10, 2018 - 17:51 UTC
Monitoring
Service restoration activities are complete, and services are being monitored.
Posted 13 days ago. Jan 10, 2018 - 17:40 UTC
Identified
Engineering has identified the issue and service restoration is in process. Most latency issues have been addressed.
Posted 13 days ago. Jan 10, 2018 - 17:30 UTC
Investigating
Cisco Operations is investigating an issue that's causing some latency when utilizing bots and webhooks. Operations is working to identify root cause and restore services.
Posted 13 days ago. Jan 10, 2018 - 17:09 UTC
This incident affected: Spark Care (Care Assistant bot, Chat Service) and Developer API.