Spark Service Impact
Incident Report for Cisco Spark
Resolved
This incident is resolved.
Posted 15 days ago. Oct 03, 2017 - 21:23 UTC
Monitoring
Cisco Spark Engineering has completed work to restore services. We are verifying all services.
Posted 15 days ago. Oct 03, 2017 - 21:10 UTC
Update
Cisco Spark Engineering is continuing work to restore services. We will provide updates as progress is made.
Posted 15 days ago. Oct 03, 2017 - 20:35 UTC
Update
Cisco Spark Engineering has identified an issue affecting Spark Call, Spark Care and Spark Message & Meet services. Engineering is actively working to restore service.
Posted 15 days ago. Oct 03, 2017 - 19:54 UTC
Identified
Cisco Spark Engineering has identified an issue causing intermittent issues with sending messages, creating spaces, and calling.
Posted 15 days ago. Oct 03, 2017 - 19:37 UTC
This incident affected: Spark Hybrid Services (Calendar Service, Call Service Connect, Call Service Aware), Cisco Spark Control Hub (User management, Hybrid service management, Reports, Directory Connector, Device management), Context Service (Registration, Read, write, and search data, Agent Desktop and Context Gadget), Spark Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service), Spark Business Messaging (Send and read messages, File sharing and viewing, Room creation and management, Search, Mobile apps, Web and desktop apps, Integrations), Spark Basic Meetings (Spark client calls and meetings, Spark Room Systems), Spark Cloud Calling (Media services, Voicemail services), and Developer API.