Spark Service Impact
Incident Report for Cisco Webex Teams
Resolved
This incident is resolved.
Posted 12 months ago. Oct 03, 2017 - 21:23 UTC
Monitoring
Cisco Spark Engineering has completed work to restore services. We are verifying all services.
Posted 12 months ago. Oct 03, 2017 - 21:10 UTC
Update
Cisco Spark Engineering is continuing work to restore services. We will provide updates as progress is made.
Posted 12 months ago. Oct 03, 2017 - 20:35 UTC
Update
Cisco Spark Engineering has identified an issue affecting Spark Call, Spark Care and Spark Message & Meet services. Engineering is actively working to restore service.
Posted 12 months ago. Oct 03, 2017 - 19:54 UTC
Identified
Cisco Spark Engineering has identified an issue causing intermittent issues with sending messages, creating spaces, and calling.
Posted 12 months ago. Oct 03, 2017 - 19:37 UTC
This incident affected: Webex Hybrid Services (Calendar Service, Call Service Connect, Call Service Aware), Cisco Spark Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service), Context Service (Registration, Read, write, and search data, Agent Desktop and Context Gadget), Webex Meetings (Webex Teams client calls and meetings, Webex Room Systems), Webex Control Hub (User management, Hybrid service management, Reports, Directory Connector, Device management), Webex Teams (Send and read messages, File sharing and viewing, Room creation and management, Search, Mobile apps, Web and desktop apps, Integrations), Webex Calling (Media services, Voicemail services), and Developer API.