This incident is resolved.
Cisco Spark Engineering has completed work to restore services. We are verifying all services.
Cisco Spark Engineering is continuing work to restore services. We will provide updates as progress is made.
Cisco Spark Engineering has identified an issue affecting Spark Call, Spark Care and Spark Message & Meet services. Engineering is actively working to restore service.
Cisco Spark Engineering has identified an issue causing intermittent issues with sending messages, creating spaces, and calling.
This incident affected: Webex Hybrid Services (Calendar Service, Call Service Connect, Call Service Aware), Cisco Spark Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service), Context Service (Registration, Read, write, and search data, Agent Desktop and Context Gadget), Webex Meetings (Webex Teams client calls and meetings, Webex Room Systems), Webex Control Hub (User management, Hybrid service management, Reports, Directory Connector, Device management), Webex Teams (Send and read messages, File sharing and viewing, Room creation and management, Search, Mobile apps, Web and desktop apps, Integrations), Webex Calling (Media services, Voicemail services), and Developer API.