Webex Teams: Webex Teams and Webex Room systems are currently unavailable
Incident Report for Cisco Spark
Resolved
Services continue to be fully operational, and all monitors are clear. Services are restored and this incident is resolved.
Posted 21 days ago. May 31, 2018 - 08:25 UTC
Monitoring
Service restoration activities have completed and Webex Teams, Room Systems, Cisco Spark Care and Context services are now available. Engineering is continuing to monitor service availability and overall system health.
Posted 21 days ago. May 31, 2018 - 07:54 UTC
Investigating
Cisco Webex Engineering is aware of an issue affecting Webex Teams and Webex Endpoint devices. Users are currently unable to send or receive messages from the desktop, web, or mobile applications. Cisco Webex Endpoints cannot connect to the Webex services to join calls or meetings. Engineering is actively working to restore services. We apologize for the service interruption and appreciate your patience while we address the issue.
Posted 21 days ago. May 31, 2018 - 07:42 UTC
This incident affected: Webex Control Hub (User management, Hybrid service management, Reports, Directory Connector, Device management), Webex Meetings (Webex Teams client calls and meetings, Webex Room Systems), Context Service (Registration, Read, write, and search data, Agent Desktop and Context Gadget), Cisco Spark Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service), Webex Teams (Send and read messages, File sharing and viewing, Room creation and management, Search, Mobile apps, Web and desktop apps, Integrations), and Developer API.