Services continue to be fully operational, and all monitors are clear. Services are restored and this incident is resolved.
Posted 12 months ago. May 31, 2018 - 08:25 UTC
Service restoration activities have completed and Webex Teams, Room Systems, Cisco Spark Care and Context services are now available. Engineering is continuing to monitor service availability and overall system health.
Posted 12 months ago. May 31, 2018 - 07:54 UTC
Cisco Webex Engineering is aware of an issue affecting Webex Teams and Webex Endpoint devices. Users are currently unable to send or receive messages from the desktop, web, or mobile applications. Cisco Webex Endpoints cannot connect to the Webex services to join calls or meetings. Engineering is actively working to restore services. We apologize for the service interruption and appreciate your patience while we address the issue.
Posted 12 months ago. May 31, 2018 - 07:42 UTC
This incident affected: Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service), Webex Control Hub (User management, Hybrid service management, Reports, Directory Connector, Device management), Webex Teams Meetings and Devices (Webex Teams client calls and meetings, Webex Room Systems), Webex Teams (Send and read messages, File sharing and viewing, Room creation and management, Search, Mobile apps, Web and desktop apps, Integrations), Context Service (Registration, Read, write, and search data, Agent Desktop and Context Gadget), and Developer API.