Services continue to be healthy, and all issues have been resolved. Thank you for your patience as we addressed the issues.
Posted 11 days ago. Mar 13, 2018 - 17:50 UTC
Services have been restored. Control Hub and web client authentications are successful. The team will continue to monitor services.
Posted 11 days ago. Mar 13, 2018 - 16:45 UTC
Operations is investigating ongoing intermittent Control Hub and web client authentication errors. Service incident is under investigation and teams are working to restore services.
Posted 11 days ago. Mar 13, 2018 - 16:35 UTC
Services are being monitored.
Posted 11 days ago. Mar 13, 2018 - 16:28 UTC
Between 15:21 and 15:42 UTC, some users experienced authentication issues with the Cisco Spark services. These issues have been resolved, and services restored.
Posted 11 days ago. Mar 13, 2018 - 16:18 UTC
This incident affected: Context Service (Registration), Cisco Spark Control Hub (User management, Hybrid service management, Device management), and Spark Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service).