Services continue to be healthy, and all issues have been resolved. Thank you for your patience as we addressed the issues.
Posted 9 months ago. Mar 13, 2018 - 17:50 UTC
Services have been restored. Control Hub and web client authentications are successful. The team will continue to monitor services.
Posted 9 months ago. Mar 13, 2018 - 16:45 UTC
Operations is investigating ongoing intermittent Control Hub and web client authentication errors. Service incident is under investigation and teams are working to restore services.
Posted 9 months ago. Mar 13, 2018 - 16:35 UTC
Services are being monitored.
Posted 9 months ago. Mar 13, 2018 - 16:28 UTC
Between 15:21 and 15:42 UTC, some users experienced authentication issues with the Cisco Spark services. These issues have been resolved, and services restored.
Posted 9 months ago. Mar 13, 2018 - 16:18 UTC
This incident affected: Context Service (Registration), Webex Control Hub (User management, Hybrid service management, Device management), and Care (Care Assistant onboarding and administration, Care Assistant bot, Care Desktop, Chat Service, Callback Service).