All Systems Operational

About This Site

Welcome to the status page for Cisco Webex Teams. Issues affecting Webex Teams, Control Hub, Hybrid Services, Context services and Care are tracked here.
For the current status of Cisco Webex Meetings, please visit status.webex.com.

For information about known issues affecting the Webex Teams user apps and Webex Control Hub, visit https://collaborationhelp.cisco.com.

NOTE! You can choose which services you want to be notified about. Select your components when you subscribe. To edit your existing subscription, click Subscribe to Updates, and then enter the currently-subscribed email address or phone number. Then use the Manage Notifications page to select or deselect components.

Webex Teams Operational
Send and read messages Operational
File sharing and viewing Operational
Room creation and management Operational
Search Operational
Mobile apps ? Operational
Web and desktop apps ? Operational
Integrations ? Operational
Webex Calling Operational
Desktop phone calls Operational
Media services ? Operational
Voicemail services Operational
Device activation Operational
Webex Teams Meetings and Devices Operational
Webex Teams client calls and meetings ? Operational
Webex Room Systems Operational
Webex Control Hub ? Operational
User management Operational
Hybrid service management Operational
Reports Operational
Directory Connector Operational
Device management Operational
Webex Hybrid Services ? Operational
Calendar Service ? Operational
Call Service Connect ? Operational
Call Service Aware ? Operational
Hybrid Message Service ? Operational
Developer API Operational
Webex Teams account Operational
My Webex Teams ? Operational
Support ? Operational
Sign in and sign up Operational
Context Service Operational
Registration Operational
Read, write, and search data Operational
Agent Desktop and Context Gadget Operational
Care Operational
Care Assistant onboarding and administration Operational
Care Assistant bot Operational
Care Desktop Operational
Chat Service Operational
Callback Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Resolved - This incident has been resolved.
Mar 14, 03:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 03:00 UTC
Identified - Engineering is working to address an incident affecting Webex Teams client calls and Hybrid Calling services. Users connecting using Enterprise Calling services may experience call failures. Users calling other Teams users using a SIP address or a Teams client may experience call failures.

Webex Meetings and Calling services are not affected by this incident.

Engineering is actively working to restore services. We will provide updates as they become available.
Mar 14, 02:59 UTC
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019
Completed - The scheduled maintenance has been completed.
Mar 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 17:00 UTC
Scheduled - Webex Teams is planning a maintenance window to support ongoing service maintenance and system upgrades.

-- Scheduled Maintenance Window --
Start: 03/09/2019 17:00 UTC
Complete: 03/09/2019 20:00 UTC

-- User Experience --
User interruption during this maintenance window is expected to be minimal. During the maintenance users may see brief interruptions to authentication, message decryption, or space creation. As this is expected to be intermittent, any users that experience issues should retry their operation.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.

If you have any issues or questions regarding Webex services, please contact Webex Technical Support. Please check this link for the appropriate support number for your request: https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht.

Thank you for your patience as we continue to improve the Webex Teams services.
Mar 6, 06:08 UTC
Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.