All Systems Operational

About This Site

Welcome to the status page for Cisco Webex Teams. Issues affecting Webex Teams, Control Hub, Hybrid Services, Context services and Care are tracked here.
For the current status of Cisco Webex Meetings, please visit status.webex.com.

For information about known issues affecting the Webex Teams user apps and Webex Control Hub, visit https://collaborationhelp.cisco.com.

NOTE! You can choose which services you want to be notified about. Select your components when you subscribe. To edit your existing subscription, click Subscribe to Updates, and then enter the currently-subscribed email address or phone number. Then use the Manage Notifications page to select or deselect components.

Webex Teams Operational
Send and read messages   Operational
File sharing and viewing   Operational
Room creation and management   Operational
Search   Operational
Mobile apps   ? Operational
Web and desktop apps   ? Operational
Integrations   ? Operational
Webex Calling Operational
Desktop phone calls   Operational
Media services   ? Operational
Voicemail services   Operational
Device activation   Operational
Webex Teams Meetings and Devices Operational
Webex Teams client calls and meetings   ? Operational
Webex Room Systems   Operational
Webex Control Hub ? Operational
User management   Operational
Hybrid service management   Operational
Reports   Operational
Directory Connector   Operational
Device management   Operational
Webex Hybrid Services ? Operational
Calendar Service   ? Operational
Call Service Connect   ? Operational
Call Service Aware   ? Operational
Hybrid Message Service   ? Operational
Developer API   Operational
Webex Teams account Operational
My Webex Teams   ? Operational
Support   ? Operational
Sign in and sign up   Operational
Context Service Operational
Registration   Operational
Read, write, and search data   Operational
Agent Desktop and Context Gadget   Operational
Care Operational
Care Assistant onboarding and administration   Operational
Care Assistant bot   Operational
Care Desktop   Operational
Chat Service   Operational
Callback Service   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2018

No incidents reported today.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:01 UTC
Scheduled - Webex Engineering is scheduling a maintenance window to support ongoing service maintenance for Cisco Webex Calling.

-- Scheduled Maintenance Window --
Start: 11/15/2018 06:00 UTC
Complete: 11/15/2018 10:00 UTC

-- User Experience --
User impact is expected to be minimal. However, users may experience a temporary unregistration and reregistration of their phones during the maintenance period. If you encounter any other issues during the maintenance period, please retry the operation.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period. Thank you for your patience as we continue to improve the Webex Calling services.

If you have any issues or questions regarding Webex, please contact Webex Technical Support. Check this link for your support number: https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht.
Nov 14, 15:30 UTC
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - Redeploys are complete, and the bots and webhooks are fully operational.

Thank you for your patience while we addressed this service incident.
Nov 6, 06:02 UTC
Identified - Engineering has identified an issue that is causing some bots and webhooks to be unresponsive. The Care Assistant bot is affected by this incident and is currently unavailable.

Engineering is working to address the root cause and deploy a fix. Updates will be provided as they become available.
Nov 6, 05:30 UTC