All Systems Operational

About This Site

Welcome to the status page for Cisco Webex Teams. Issues affecting Webex Teams, Control Hub, Hybrid Services, Context services and Care are tracked here.
For the current status of Cisco Webex Meetings, please visit status.webex.com.

For information about known issues affecting the Webex Teams user apps and Webex Control Hub, visit https://collaborationhelp.cisco.com.

NOTE! You can choose which services you want to be notified about. Select your components when you subscribe. To edit your existing subscription, click Subscribe to Updates, and then enter the currently-subscribed email address or phone number. Then use the Manage Notifications page to select or deselect components.

Webex Teams Operational
Send and read messages Operational
File sharing and viewing Operational
Room creation and management Operational
Search Operational
Mobile apps ? Operational
Web and desktop apps ? Operational
Integrations ? Operational
Webex Calling Operational
Desktop phone calls Operational
Media services ? Operational
Voicemail services Operational
Device activation Operational
Webex Teams Meetings and Devices Operational
Webex Teams client calls and meetings ? Operational
Webex Room Systems Operational
Webex Control Hub ? Operational
User management Operational
Hybrid service management Operational
Reports Operational
Directory Connector Operational
Device management Operational
Webex Hybrid Services ? Operational
Calendar Service ? Operational
Call Service Connect ? Operational
Call Service Aware ? Operational
Hybrid Message Service ? Operational
Developer API Operational
Webex Teams account Operational
My Webex Teams ? Operational
Support ? Operational
Sign in and sign up Operational
Context Service Operational
Registration Operational
Read, write, and search data Operational
Agent Desktop and Context Gadget Operational
Care Operational
Care Assistant onboarding and administration Operational
Care Assistant bot Operational
Care Desktop Operational
Chat Service Operational
Callback Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled - Scheduled
Webex Teams is planning a maintenance window to support ongoing service maintenance and system upgrades.

-- Scheduled Maintenance Window --
Start: 05/18/2019 04:00 UTC
Complete: 05/18/2019 07:00 UTC

-- User Experience --
User impact is expected to be limited through the duration of the maintenance window. During this time, users may see a brief period of service latency affecting user and meeting status. During the maintenance, delays in displaying the "One Button to Push" join button before the meeting or the removal of the meeting in the display after a meeting has ended may occur. Delays in refreshing user status or file upload thumbnails may also be experienced during this change window.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.
May 16, 16:31 UTC
May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:32 UTC
Scheduled - Webex Engineering is extending the previously communicated maintenance window to support ongoing service maintenance for Cisco Webex Calling.

-- Scheduled Maintenance Window --
Start: 05/17/2019 03:00 UTC
Complete: 05/17/2019 07:30 UTC

-- User Experience --
User impact is expected to be limited to voicemail services during this maintenance window. Voicemails may be left during the maintenance window, but will not be available for immediate retrieval. Once the maintenance is complete, any voicemails left during the maintenance window will be available. If you encounter any other issues during the maintenance period, please retry the operation.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.

If you have any issues or questions regarding Webex services, please contact Webex Technical Support. Please check this link for the appropriate support number for your request: https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht.

Thank you for your patience as we continue to improve the Webex services.
May 17, 06:31 UTC
Completed - The scheduled maintenance has been completed.
May 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 UTC
Update - Webex Calling Engineering has rescheduled this maintenance to an earlier maintenance window:

-- Scheduled Maintenance Window --
Start: 05/17/2019 03:00 UTC
Complete: 05/17/2019 06:00 UTC

No other changes to scope or impact due to the schedule change.
May 16, 16:35 UTC
Scheduled - Webex Engineering is scheduling a maintenance window to support ongoing service maintenance for Cisco Webex Calling.

-- Scheduled Maintenance Window --
Start: 05/17/2019 03:00 UTC
Complete: 05/17/2019 06:00 UTC

-- User Experience --
User impact is expected to be limited to voicemail services during this maintenance window. Voicemails may be left during the maintenance window, but will not be available for immediate retrieval. Once the maintenance is complete, any voicemails left during the maintenance window will be available. If you encounter any other issues during the maintenance period, please retry the operation.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.

If you have any issues or questions regarding Webex services, please contact Webex Technical Support. Please check this link for the appropriate support number for your request: https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht.

Thank you for your patience as we continue to improve the Webex services.
May 15, 02:48 UTC
May 16, 2019
Resolved - Engineering has completed the restoration activities and all voicemail services are fully operational.
Thank you for your patience as we addressed this issue.
May 16, 04:29 UTC
Identified - Engineering is continuing to work on service restoration. We apologize for the inconvenience, and are diligently working to restore services as quickly as possible. Thank you for your continued patience.
May 16, 01:28 UTC
Investigating - Webex Calling engineering is working to address an issue affecting voicemail services. Users are unable to connect to the Webex Calling voicemail services, so users are unable to leave a voicemail or retrieve a voicemail at this time.

Engineering is working to restore services as quickly as possible. Thank you for your patience while we address this issue.
May 15, 21:47 UTC
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
Scheduled - Webex Teams is planning a maintenance window to support ongoing service maintenance and system upgrades.

-- Scheduled Maintenance Window --
Start: 05/11/2019 04:00 UTC
Complete: 05/11/2019 07:00 UTC

-- User Experience --
User impact is expected to be limited through the duration of the maintenance window. During this time, users may see a brief period of service latency affecting user and meeting status. During the maintenance, delays in displaying the "One Button to Push" join button before the meeting or the removal of the meeting in the display after a meeting has ended may occur. Delays in refreshing user status or file upload thumbnails may also be experienced during this change window.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.
May 7, 18:51 UTC
May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.