All Systems Operational

About This Site

Welcome to the status page for Cisco Webex Teams. Issues affecting Webex Teams, Control Hub, Hybrid Services, Context services and Care are tracked here.
For the current status of Cisco Webex Meetings, please visit status.webex.com.

For information about known issues affecting the Webex Teams user apps and Webex Control Hub, visit https://collaborationhelp.cisco.com.

NOTE! You can choose which services you want to be notified about. Select your components when you subscribe. To edit your existing subscription, click Subscribe to Updates, and then enter the currently-subscribed email address or phone number. Then use the Manage Notifications page to select or deselect components.

Webex Teams Operational
Send and read messages Operational
File sharing and viewing Operational
Room creation and management Operational
Search Operational
Mobile apps ? Operational
Web and desktop apps ? Operational
Integrations ? Operational
Webex Calling Operational
Desktop phone calls Operational
Media services ? Operational
Voicemail services Operational
Device activation Operational
Webex Teams Meetings and Devices Operational
Webex Teams client calls and meetings ? Operational
Webex Room Systems Operational
Webex Control Hub ? Operational
User management Operational
Hybrid service management Operational
Reports Operational
Directory Connector Operational
Device management Operational
Webex Hybrid Services ? Operational
Calendar Service ? Operational
Call Service Connect ? Operational
Call Service Aware ? Operational
Hybrid Message Service ? Operational
Developer API Operational
Webex Teams account Operational
My Webex Teams ? Operational
Support ? Operational
Sign in and sign up Operational
Context Service Operational
Registration Operational
Read, write, and search data Operational
Agent Desktop and Context Gadget Operational
Care Operational
Care Assistant onboarding and administration Operational
Care Assistant bot Operational
Care Desktop Operational
Chat Service Operational
Callback Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019
Completed - The scheduled maintenance has been completed.
Jun 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:00 UTC
Scheduled - Webex Teams is planning a maintenance window to support ongoing service maintenance and system upgrades.

-- Scheduled Maintenance Window --
Start: 06/15/2019 02:00 UTC
Complete: 06/15/2019 03:00 UTC

-- User Experience --
User impact is expected to be limited through the duration of the maintenance window. During this time, users may see a brief period of service interruption affecting bots and integrations. This interruption is expected to be brief and services will be fully operational at the completion of the maintenance window.

Plans for this maintenance are subject to change. This notice will be updated at https://status.ciscospark.com during the maintenance period.
Jun 14, 18:30 UTC
Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019
Resolved - This incident has been resolved. Thank you for your patience as we addressed this service impact.
Jun 11, 16:30 UTC
Monitoring - Service restoration activities are complete, and services are operating as expected. Engineering will continue to monitor services.
Jun 11, 16:10 UTC
Investigating - Engineering is working to address an issue affecting Webex Teams and Webex Calling (formerly Spark Call). Intermittently, users will experience errors or failures when creating a new team or a new space. Webex Call users cannot leave or retrieve voicemails. Custom messages for auto attendant are also failing.

Service restoration activities are underway and updates will be provided as they become available.
Jun 11, 15:26 UTC
Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Resolved - This incident has been resolved. Thank you for your patience while we addressed this service impact.
Jun 5, 17:26 UTC
Monitoring - A fix has been implemented and services are available. Users can log in to sites as expected, and device onboarding codes are working as expected. Engineering will continue to monitor.
Jun 5, 17:01 UTC
Identified - Engineering is working to address an issue affecting user authentication on teams.webex.com, developer.webex.com, and admin.webex.com. At this time, users may see intermittent failures when logging in. Users may retry the operation to connect as this issue is intermittent.

Some users may also see issues when using device onboarding codes. This issue is also intermittent, and the user may retry the operation.

We are working to restore services and will provide updates as they become available. Thank you for your patience.
Jun 5, 16:18 UTC
Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.