All Systems Operational

About This Site

Welcome to the status page for Cisco Webex Teams. Issues affecting Webex Teams, Control Hub, Hybrid Services, Context services and Care are tracked here.
For the current status of Cisco Webex Meetings, please visit status.webex.com.

For information about known issues affecting the Webex Teams user apps and Webex Control Hub, visit https://collaborationhelp.cisco.com.

NOTE! You can choose which services you want to be notified about. Select your components when you subscribe. To edit your existing subscription, click Subscribe to Updates, and then enter the currently-subscribed email address or phone number. Then use the Manage Notifications page to select or deselect components.

Webex Teams Operational
Send and read messages Operational
File sharing and viewing Operational
Room creation and management Operational
Search Operational
Mobile apps ? Operational
Web and desktop apps ? Operational
Integrations ? Operational
Webex Calling Operational
Desktop phone calls Operational
Media services ? Operational
Voicemail services Operational
Device activation Operational
Webex Teams Meetings and Devices Operational
Webex Teams client calls and meetings ? Operational
Webex Room Systems Operational
Webex Control Hub ? Operational
User management Operational
Hybrid service management Operational
Reports Operational
Directory Connector Operational
Device management Operational
Webex Hybrid Services ? Operational
Calendar Service ? Operational
Call Service Connect ? Operational
Call Service Aware ? Operational
Hybrid Message Service ? Operational
Developer API Operational
Webex Teams account Operational
My Webex Teams ? Operational
Support ? Operational
Sign in and sign up Operational
Context Service Operational
Registration Operational
Read, write, and search data Operational
Agent Desktop and Context Gadget Operational
Care Operational
Care Assistant onboarding and administration Operational
Care Assistant bot Operational
Care Desktop Operational
Chat Service Operational
Callback Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019
Resolved - The backlog has been processed and Calendar requests are being processed in a timely manner.

Services are fully operational. Thank you for your patience as we restored Calendar Services for O365 users.
Jul 16, 00:21 UTC
Update - The previous code update has stabilized the Calendar service for O365 users. There are some minor delays at this time but we are working to process the backlog as quickly as possible.

Thank you for your patience as we work toward service restoration for this incident.
Jul 15, 23:57 UTC
Update - Engineering has deployed another code update and the Calendar service continues to be monitored. Users are still experiencing some delays, however, the backlog is being processed.

Thank you for your continued patience as we address this service incident.
Jul 15, 23:12 UTC
Update - Engineering has deployed an additional code update, and we are currently monitoring the fix. The backlog continues to be processed.

Thank you for your continued patience as we address this service incident.
Jul 15, 19:58 UTC
Identified - Engineering has implemented a configuration update and services are starting to stabilize. There are still some delays at this time, but we are working to process the backlog as quickly as possible. Thank you for your patience as we work toward service restoration for this incident.
Jul 15, 15:35 UTC
Investigating - Webex Engineering is working to address an issue that is affecting Webex Hybrid Calendar services for Microsoft O365 users. Users connected to O365 and utilizing the Webex Hybrid Calendar Service will see delays when using @webex within Outlook or receiving calendar updates within Webex Teams.

Users may join meetings using previously scheduled links in the calendar invites, and can manually enter their Personal Meeting Room links into a calendar invite as an alternative.

We apologize for the inconvenience and are working to restore the user experience as quickly as possible. Thank you for your patience as we address this issue.
Jul 15, 14:47 UTC
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - The backlog has been processed and Calendar requests are being processed in a timely manner.

Services are fully operational. Thank you for your patience as we restored Calendar Services for O365 users.
Jul 11, 03:24 UTC
Update - The backlog is still being processed, and some delays for Microsoft O365 users are expected at this time. Additional updates will be provided as information becomes available.

Thank you for your continued patience during this service incident.
Jul 10, 23:03 UTC
Update - The configuration update has stabilized services, and the backlog is clearing. There are still some minor delays at this time, but we are working to process the backlog as quickly as possible.

Thank you for your ongoing patience while we address this issue.
Jul 10, 20:18 UTC
Update - Engineering has implemented a configuration update and we currently monitoring the Hybrid Calendar service for Microsoft O365 users.

Thank you for your patience as we work toward service restoration for this incident.
Jul 10, 18:00 UTC
Identified - Webex Engineering is working to address an issue that is affecting Webex Hybrid Calendar services for Microsoft O365 users. Users connected to O365 and utilizing the Webex Hybrid Calendar Service will see delays when using @webex within Outlook or receiving calendar updates within Webex Teams.

Users may join meetings using previously scheduled links in the calendar invites, and can manually enter their Personal Meeting Room links into a calendar invite as an alternative.

We apologize for the inconvenience and are working to restore the user experience as quickly as possible. Thank you for your patience as we address this issue.
Jul 10, 16:24 UTC
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.